How we manage, use and store your data.
Why we use your data
As alumni or friends of Swansea University, we will use your details to contact you by post, email, phone, text and/or social media, complying with any preferences you have expressed*. We contact you to keep you informed of the developments and advances being made by Swansea University, its students and staff, and its alumni.
We will also offer opportunities for you to engage with the University as an ambassador, friend and supporter. This may include fundraising, when we may ask you to support the University’s mission of creating and sharing knowledge, and educating, for the benefit of all.
Your data is held securely and in adherence to the Data Protection Act. Your data will not be disclosed to any external organisations except for those acting as agents for the University under strict confidentiality agreements. Data is never “sold” to other charities or companies.
What details we hold
The information Swansea University retains is name, address and other contact details (if known), and information about your Swansea University (or predecessor institution) degree course(s). We may also retain data about donations made, business details, social media addresses, telephone and email contacts, and/or other specific information that you have supplied to us via such methods as survey responses etc.
How we keep your data accurate
In order to maintain data integrity, we may also source and retain information which is available from trustworthy public sources. Fundraising to support the University is an important element of our charitable work, so we may undertake appraisals to consider individuals’ potential to make donations. This is sometimes referred to as ‘wealth screening’.
We may also consult alternative and publicly available sources in order undertake data accuracy checks, such as: Royal Mail National Change of Address database (NCOA); BT Operator Services Information System (OSIS) and wealth intelligence databases. We may also from time to time review the employment information we hold for you through publicly available information such as social media, newspaper articles and publications, company websites, Companies House and other company information databases, Charity Commission and Office of the Scottish Charity Regulator (OSCR) registers. Where we appoint an external party to undertake a screening of information, any such arrangements will be subject to a formal agreement between Swansea University and that organisation, to protect the security of your data.
Your rights about the data we hold
Your rights in respect of the personal data we hold about you are very important to us. If you have any queries, wish to restrict data processing including use for marketing or do not want to be contacted by the University, please contact us or update your preferences*. If you chose to opt-out of all communications, minimal information is always retained to make sure you are not contacted again inadvertently.
As a data subject, under the Data Protection Act, you have a right to request access to the personal data held about you. Please contact us or our Data Protection Officer for more information.
If you are unhappy with the way in which your personal data has been processed you may complain directly to the Information Commissioner's Office, further information can be found at the Information Commissioner's Office website.
Swansea University’s Development and Alumni Relations team are happy to answer any questions that you may have about how your data is stewarded.
* You may also choose to tailor how we contact you, and/or may unsubscribe from any contact by Swansea University. Please let us know your preferences:
Development and Alumni Relations Office
t: +44 (0)1792 295156